Biodance | Real Deep Mask

At Standing Appointment, we take great pride in the quality and efficacy of the products we curate. Due to the professional and hygienic nature of beauty and skincare products, our policy is designed to ensure the safety and satisfaction of all our clients.

1. Returns & Exchanges

We accept returns or exchanges within 7 days of purchase/delivery, provided that:

• The item is unopened, unused, and in its original sealed packaging.

• The item is in the same condition that you received it.

• You have the original receipt or proof of purchase.

Non-Returnable Items: For health and hygiene reasons, we cannot accept returns on any products that have been opened, had the seal broken, or have been used. This includes but is not limited to:

• Lash & Brow Serums

• Skincare (Pads, Creams, Toners)

• Lip Masks

• Cuticle Oils & Balms

• Opened face masks

2. Damaged or Faulty Items

We meticulously inspect all products before they leave the studio. However, if you receive an item that is damaged or defective, please contact us within 24 hours of delivery.

• Please email us at standingappt@gmail.com with your order number and a photo of the defect.

• Once the defect is verified, we will provide a replacement or a full refund at no additional shipping cost to you.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

• If approved, the refund will be processed back to your original payment method within 7–10 business days.

• Please note that shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your total.

4. How to Start a Return

To initiate a return, please contact us at standingappt@gmail.com.

• Studio Returns: You may return eligible items directly to the studio during operating hours.

• Courier Returns: If you require a courier to pick up your return, a flat-rate fee of 15 AED will apply, which will be deducted from your final refund.

5. Cancellations

Orders can be canceled for a full refund as long as they have not yet been dispatched for delivery or picked up. If the order has already left the studio, the standard return policy applies.

1. Delivery Options & Timeframes

We aim to process and dispatch all orders with speed and care.

• Complimentary Studio Pick-Up: Orders are typically ready for collection within 2 hours of being placed during studio operating hours (Mon-Sun, 11:00am - 8:00pm) in Emaar South.

• Same-Day Delivery (Dubai Only): Available for orders placed before 2:00 PM (GST), Monday through Saturday. Orders placed after this time will be delivered the following business day.

• Next-Day Delivery: Standard for all orders placed after the 2:00 PM cutoff or on Sundays/Public Holidays.

2. Delivery Rates

• Flat Rate Delivery: 25AED for all orders within Dubai.

• Free Delivery: We offer complimentary delivery on all orders over 250AED.

3. How It Works

1. Order Confirmation: You will receive an email once your order is placed.

2. Dispatch: Our team carefully packs your items. Once the courier picks up your order, you will receive a notification via WhatsApp/Email.

3. Real-Time Tracking: For same-day deliveries, our courier partner will provide a tracking link or contact you directly via WhatsApp/Phone to coordinate the exact drop-off time.

4. International Shipping

Currently, Standing Appointment only ships within Dubai. We are working on expanding our reach to other Emirates and international locations soon.

5. Incorrect Address & Re-Delivery

Please ensure your delivery address and mobile number are correct at checkout. If a delivery cannot be completed due to an incorrect address or the recipient being unreachable, a re-delivery fee of 15 AED may apply.

The Science of Solid-to-Liquid Infusion

The Biodance Real Deep Mask is a professional-grade treatment made of 34g of concentrated essence solidified into a bio-compatible hydrogel. As your skin reaches its optimal absorption temperature, the mask physically transforms from opaque to transparent—a visual confirmation of the molecular transfer into the epidermis.

• Why we curated it: From a materials perspective, Biodance represents the pinnacle of "slow-release" technology. By utilizing ultra-low molecular weight ingredients, it ensures that active particles are small enough to pass through the stratum corneum rather than simply sitting on the surface.

• The Clinical Result: It deeply rehydrates the extracellular matrix and strengthens the skin’s moisture barrier, resulting in a "glass-skin" finish that lasts well beyond the initial application.

• Provenance: Sourced from the leading bio-cosmetic laboratories in South Korea.

Choose Your Formula:

• [Pink] Bio-Collagen: Structural Integrity. Optimized for tensile strength and fiber elasticity. Uses low-molecular collagen and Galactomyces to plump the skin architecture and refine pore appearance.

• [Blue] Hydro Cera-nol: Barrier Restoration. Optimized for osmotic balance and lipid barrier replenishment. Uses a specialized D-panthenol and Ceramide complex to soothe and deeply quench stressed skin.

• [Yellow] First C Vitamin: Antioxidant Radiance. Focused on brightening and tone correction. Utilizing a stable form of Vitamin C (ascorbic acid), it neutralizes free radicals and inhibits melanin overproduction for a lit-from-within glow.ing.

• The Ritual: Apply to clean, toned skin after your basic serum routine.

• The Transformation: Leave the mask on for at least 3–4 hours, or until the material becomes fully transparent.

• The Overnight Protocol: For maximum efficacy, we recommend wearing it as a sleeping mask. The hydrogel is engineered to adhere perfectly to facial contours, ensuring it won't slip while you sleep.

• Post-Mask: Once removed, simply pat in any remaining glow. No rinsing required.